Contact information
Contact Information
We're here to help. If you have any questions about our products, orders, shipping, or policies, please don't hesitate to reach out. We aim to respond to all inquiries within 1–2 business days.
Business Name
K-Crafts
jparkkorea3@gmail.com
This is our primary channel for all customer inquiries. Please include your order number when contacting us about an existing order.
Business Hours
Monday – Friday: 9:00 AM – 6:00 PM (KST, UTC+9)
Saturday, Sunday & Public Holidays: Closed
What We Can Help With
- Product inquiries and recommendations
- Order status and payment questions
- Shipping and tracking information
- Returns, exchanges, and refunds
- Custom or bulk order requests
- Any other questions or feedback
For the fastest response, please send us a detailed message including your order number (if applicable), a clear description of your inquiry, and any relevant photos. We look forward to hearing from you.
